Shipping policy

You buy it, we ship it as soon as we can. (typically the following business day - we are closed on Monday and Tuesday) Always within 7 days.

We often reuse packaging as part of our zero-waste goals. Do not be surprised if your package arrives in a box that is branded from another company.

We use USPS only and are able to ship to the landmass currently known as the United States and Internationally via USPS International. We are not responsible for shipping issues once the package has left the United States. We will not refund items that do not arrive due to a local shipping issue. The buyer is responsible for contacting their postal service to track down missing packages that have left the United States.

Not all products can ship outside of the US. For example, no bone or animal products can ship outside of the US. 

All "Wild Soul River Gear" is printed on demand and shipped to you. This can take a little bit longer to receive but working with an on-demand service helps us reduce over production and helps us meet our zero waste goals.

For questions, email info@wildsoulriver.com

(updated 9/6/24)